Information We Collect
We collect information from you when you register on our site, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. We may also collect other information about your visit to our website, such as your IP address, browser type, and the pages you view.
How We Use Your Information
We may use the information we collect from you in the following ways:
- To personalise your experience: Your information helps us to better respond to your individual needs and provide a more personalised experience on our website.
- To improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We use industry-standard security protocols to encrypt your personal information and prevent unauthorised access.
Disclosure of Information to Outside Parties
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not knowingly collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.
Australian Privacy Principles
In addition to the above, we comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This means that we will only collect personal information that is reasonably necessary for our functions and activities, and we will take reasonable steps to ensure that the personal information we collect is accurate, up-to-date, and stored securely. We will also give you the option to opt-out of receiving marketing communications from us.